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Upcoming Maintenance

This page lists all of our upcoming maintenance periods, along with the areas and services it will affect. If you would like to receive emails about all notices as well, please subscribe to our notification list here.

Upcoming Maintenance

Area: Johnson County Fiber Network
Date: 07/30/2019
Time: 0100-0200
Services: All services may experience brief impact while traffic reroutes over new links.

Area: All Internet
Date: 07/30/2019
Time: 0100-0200
Services: Primary DNS server (208.88.248.31)

Recently Completed Maintenance

Area: Johnson County Fiber Network
Date: 07/17/2019
Time: 0100-0500
Services: All services may experience brief impact while new router are installed to the network.

Area: All Areas
Date: 06/19/2019
Time: 0100-0500
Services: Not planned to affect any services.

Area: Maxwell
Date: 03/30/2019
Time: 0100-0500
Services: No active services.

Area: All Date: 03/20/2019 Time: 0100-0200 Services: Internet/Video services on the NineStar internal network.

Area: All
Date: 02/21/2017
Time: 0000-0100
Services: All internet services for backbone upgrade.

Area: Kennard
Date: 02/15/2017
Time: 0000-0300
Services: All services for equipment platform replacement/upgrade.

Area: All Residential Fiber Internet
Date: 02/07/2017
Time: 0000-0200
Services: Fiber DHCP residential internet

Area: Fishers
Date: 01/31/2017
Time: 0000-0200
Services: All services for residential customers for equipment firmware upgrades.

Area: BayCreek
Date: 01/18/2017
Time: 0000-0200
Services: Internet Services for residential customers.

Area: Knightstown
Date: 01/04/2017
Time: 0000-0200
Services: All services for backend equipment upgrades.

Area: Johnson County and Greenfield
Date: 12/20/2016
Time: 0000-0200
Services: All residential/GPON services for equipment firmware upgrades.

Area: All
Date: 12/6/2016
Time: 0100-0500
Services: Video services will be impacted in respects VOD/PPV and a mandatory reboot initiated across all customer devices.

Area: All
Date: 10/20/2016
Time: 0200-0300
Services: Internet services may have been impacted during some emergency maintenance regarding our core internet up links. This impact should have been minimal, and any impact lasted less than one minute.

Area: Cadiz, Morristown, Rushville
Date: 10/20/2016
Time: 12:00am-01:00am
Services: All services on select equpiment in Cadiz, Morristown, and Rushville serving areas will be offline while we update some of our Fiber-to-the-Home equipment to new software to improve performance and reliability.

Area: Fishers, Fortville, JCFN-Tracy Substation
Date: 10/18/2016
Time: 12:00am-01:00am
Services: All services on select equipment in Fishers, Fortville, and JCFN-Tracy Substation serving areas will be offline while we update some of our Fiber-to-the-Home equipment to new software to improve performance and reliability.

Area: McCordsville, Mohawk, Buck Creek
Date: 10/13/2016
Time: 12:00am-01:00am
Services: All services on select equipment in McCordsville, Mohawk, and Buck Creek serving areas will be offline while we update some of our Fiber-to-the-Home equipment to new software to improve performance and reliability.

Area: Blue River, Bomar, GPD, Maxwell
Date: 10/11/2016
Time: 12:00am-01:00am
Services: All services in our Blue River, Bomar, GPD, Maxwell serving area will be affected while we update some of our Fiber-to-the-Home equipment to new software to improve performance and reliability.

Area: Johnson County
Date: 10/9/2016
Time: 12:00am-05:00am
Services: All services in select areas will be down while we upgrade back-end equipment to improve reliability in the serving area.


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